1. Information We Collect

We may collect the following information when you interact with our website:

Personal Information

• Full name
• Email address
• Telephone number
• Property preferences
• Budget information (if provided)
• Any information you voluntarily submit through enquiry forms

Technical Information

• IP address
• Browser type
• Device information
• Website usage data
• Cookies and analytics information

2. How We Use Your Information

We collect your information to:

• Respond to property enquiries
• Arrange private viewings
• Provide information about available opportunities
• Contact you regarding your enquiry
• Improve our website and customer experience
• Send marketing communications where you have consented
• Comply with legal obligations

3. Marketing Communications

If you choose to receive marketing communications, we may send you:

• Property updates
• New releases
• Estate news
• Lifestyle content
• Invitations to estate events
• Special announcements

You may unsubscribe at any time by clicking the unsubscribe link in our emails or by contacting us directly.

4. Sharing Your Information

We respect your privacy and do not sell your personal information.

Your information may be shared only with:

• Mount Royal Estate sales representatives
• Authorised property advisors
• Website and CRM service providers
• Professional consultants assisting with estate operations
• Government authorities where required by law

All third parties are required to protect your personal information appropriately.

5. Cookies

Our website uses cookies to improve your browsing experience.

Cookies help us:

• Remember your preferences
• Analyse website traffic
• Improve website performance
• Measure marketing effectiveness

You may disable cookies through your browser settings; however, some website features may not function correctly.

6. Website Analytics

We may use services such as Google Analytics and Meta Pixel to understand how visitors use our website.

These tools collect anonymous information about website usage and help us improve our website and marketing.

7. Data Security

We take appropriate technical and organisational measures to protect your personal information against:

• Unauthorised access
• Loss
• Misuse
• Disclosure
• Alteration
• Destruction

While we strive to protect your information, no internet transmission is completely secure.

8. Your Rights

Under POPIA, you have the right to:

• Request access to your personal information
• Request correction of inaccurate information
• Request deletion of your information where legally permitted
• Withdraw consent for marketing communications
• Object to certain processing activities
• Lodge a complaint with the Information Regulator of South Africa

To exercise any of these rights, please contact us using the details below.

9. Third-Party Links

Our website may contain links to third-party websites.

We are not responsible for the privacy practices or content of those websites and encourage you to review their privacy policies separately.

10. Information Retention

We retain personal information only for as long as necessary to:

• Respond to enquiries
• Provide requested services
• Comply with legal obligations
• Maintain business records where required

When information is no longer required, it will be securely deleted or anonymised.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in legislation, business practices or website functionality.

Any updates will be published on this page with the revised effective date.

12. Contact Us

If you have any questions regarding this Privacy Policy or how your personal information is handled, please contact us.

Mount Royal Golf & Country Estate

📍 Malmesbury, Western Cape, South Africa

📧 Email: maruschka@mountroyalestate.co.za

📞 Telephone: 022 482 8811

🌐 Website: www.mountroyalestate.co.za

By using this website, you acknowledge that you have read and understood this Privacy Policy and agree to the collection and use of your information as described above.